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Red By Dufry

Red By Dufry: The App Which Gives You Discounts in Airports

Red By Dufry is a great loyalty programme that gives you discounts, rewards, and VIP perks at duty-free stores all around the world. This article will show you how to join the programme, earn points, and make the most of the special benefits to improve your travel and shopping experiences.

Whether you travel often or just occasionally, Red By Dufry offers fantastic ways to save money and enjoy extra privileges during your trips.

Key Takeaways

  • Save Money with Red By Dufry: Join the Red By Dufry loyalty programme for instant discounts and rewards at duty-free stores worldwide. Collect points with every purchase to redeem for discounts, making your travel shopping cheaper.
  • Easy Sign-Up and Points System: Joining is simple and free. Use the Red By Dufry app to track your points and benefits. Earn 5 points for every Euro spent, regardless of your membership level.
  • Exclusive Perks and VIP Access: Enjoy membership tiers with increasing benefits. Silver, Gold, and Platinum members receive up to 10% discounts and special promotions. Use the Dufry app for exclusive offers and access to airport VIP lounges.

red by dufry

What is Red By Dufry?

Red By Dufry is a loyalty scheme that gives its loyal customers lots of perks and discounts. This programme, created by the Dufry Group, combines shopping and travel benefits to make your travel experience better, whether you’re at the airport or exploring a new city.

From the moment you join, you get access to many perks, including discounts in participating Dufry stores, access to airport VIP lounges, and unique experiences with top brands.

The best part is that these rewards and discounts start right away, making your trips more affordable and enjoyable.

How to Join Red By Dufry

Joining the Red By Dufry programme is super simple. Here’s how:

  1. Download the free RED BY DUFRY app from the Apple App Store or Google Play Store, or visit the official Dufry website.
  2. Create an account by entering your personal details, like your name, email address, and date of birth.
  3. Once your account is set up, check your email for a verification link to activate your membership.

After verification, you’ll get a QR code, which you can access via the Dufry app or website. Use this QR code every time you shop to collect points. These easy steps will get you started with Red By Dufry, letting you enjoy the perks right away.

dufry loyalty program

Earning and Using Dufry Points

As soon as you join the Red By Dufry loyalty programme, you can start earning and spending Dufry points. The programme is designed to give you benefits from your purchases immediately. For every Euro spent in selected Dufry stores, you earn points that can be used for various discounts and rewards.

This straightforward process helps you save on your favourite products and services, making your travel and shopping experience even better.

Collect Points

Collecting points is easy and hassle-free. Every time you shop at Dufry stores, just show your QR code at checkout to collect points. No matter your membership tier, you earn 5 points for each Euro spent in selected stores. This is the same for Silver, Gold, and Platinum members. By always showing your QR code, you can quickly accumulate points and enjoy the benefits of your membership.

Redeem Points

Using your accumulated points is just as easy as earning them. You can use points for special discounts and rewards from day one of joining the programme. For example, you can get up to a 10% loyalty discount on products in selected stores.

Just use your points at checkout to lower the cost of your purchase, making your duty-free shopping experience more rewarding.

dufry loyalty program

Membership Tiers and Benefits

The Red By Dufry loyalty programme offers different membership tiers, each packed with unique shopping and travel benefits. There are three levels: Silver, Gold, and Platinum. Each tier has its own perks, so the more you shop, the more you gain.

From basic shopping discounts and special promotions for Silver members to higher discount rates and exclusive offers for Gold members, and maximum discount rates and personalised services for Platinum members, there’s something for everyone. Let’s explore the benefits of each tier.

Silver Status

Silver status is the starting point of the Red By Dufry loyalty programme, offering basic benefits. Silver members get up to a 5% discount on products in selected stores, giving you immediate savings on your purchases. Plus, you earn 5 points for each Euro spent, helping you move up the membership tiers quickly.

Gold Status

Gold status brings enhanced benefits, including higher discounts and exclusive perks. By increasing your purchases at Dufry stores, you can reach Gold status, where you’ll get a 7% discount on products in selected stores. This tier also lets you earn 5 points for each Euro spent, just like Silver status, but with bigger rewards.

Platinum Status

Platinum status is the top tier of the Red By Dufry loyalty programme, offering the best benefits. Platinum members enjoy:

  • Up to a 10% discount on products in selected stores, maximising your savings
  • Earn 5 points for each Euro spent, so you accumulate points quickly
  • Access to premium shopping experiences and personalised services

red by dufry world duty free stores

Customer Service and Support

If you have any concerns or questions, Red By Dufry members can rely on excellent customer service and support. The customer service team is available from 9am – 5pm (GMT), Monday to Friday, excluding weekends and UK bank holidays.

Whether you need help with your membership, points, or have general questions, the support team is ready to assist you.

Contacting the Customer Service Team

There are several ways to get in touch with the Red By Dufry customer service team. Here are your options:

  • For general questions about your membership or points, you can email clientservice@dufry.com.
  • For specific queries about World Duty Free, email customerservices.uk@dufry.com or call +44 (0)1784 475509.
  • You can also send a letter to World Duty Free Group, Customer Support, 1215 Windsor Road, Egham, Surrey, TW20 0AE, United Kingdom.
  • Many common questions are answered in the FAQ section on the World Duty Free website.

Common Issues and Solutions

Sometimes, Red By Dufry members might face common issues, but they can be resolved easily. If you can’t log in to your account, make sure your app is updated or try restarting your device. For a forgotten password, use the ‘forgot your password’ link to get reset instructions via email.

Points might take up to 7 days to appear in your account; if they don’t show up, contact customer support for help. These simple steps can help you quickly fix most issues and keep enjoying your membership benefits.

red by dufry world duty free stores

Final Thoughts

Red By Dufry is a fantastic way for travellers to save money and enjoy exclusive benefits at World Duty Free stores. Join the programme to start earning points immediately, collect them by showing your QR code with every purchase, and redeem them for discounts and rewards.

The Dufry App enhances your travel experience with instant notifications, travel alerts, and VIP lounge access. With strong data protection and excellent customer support, Red By Dufry is your perfect travel companion. Join today and start saving!

FAQs

How do I join the Red By Dufry loyalty programme?

Joining the Red By Dufry loyalty programme is super easy. Just download the RED BY DUFRY app from the Apple App Store or Google Play Store, create an account, and verify your email. That’s it!

How do I earn Dufry points?

Earning Dufry points is simple. Show your QR code when you shop at Dufry stores and you’ll get 5 points for every Euro you spend. Happy shopping!

What are the benefits of Gold status in the Red By Dufry programme?

As a Gold status member in the Red By Dufry programme, you get up to a 7% discount on products in selected stores and earn 5 points for each Euro spent. This means more savings and rewards for you.

How can I redeem my Dufry points?

Redeeming your Dufry points is easy. You can use them for discounts and benefits, like up to a 10% loyalty discount on selected store products. Enjoy the savings!

What should I do if my points are not credited to my account?

If your points don’t show up in your account within 7 days, just reach out to customer support for help.